Privacy policy

Amara Luxury (A brand from the house of Kripalani Jewellers)
Last Updated: [Insert Date]

1. Introduction

Amara Luxury (“Amara”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website, interact with us, or purchase our products.

By accessing our website or engaging with our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Contact details (phone number, email address)
  • Billing and shipping address
  • Payment details (processed securely via third-party gateways)

b. Non-Personal Information

  • Browser type, IP address, device details
  • Website usage data (pages visited, time spent, interactions)

c. Voluntary Information

  • Information shared during enquiries, consultations, personalisation requests, or trade-in discussions

3. How We Use Your Information

Your information may be used to:

  • Process and fulfil orders
  • Provide customer support and respond to queries
  • Facilitate personalisation and trade-in services
  • Improve our products, services, and website experience
  • Send updates, offers, or marketing communications (with consent)
  • Ensure compliance with legal and regulatory obligations

4. Data Sharing & Disclosure

We do not sell or rent your personal information.

We may share your information with:

  • Trusted third-party service providers (logistics, payment gateways, IT services)
  • Legal authorities when required by law

All third parties are obligated to handle your data securely and confidentially.

5. Data Security

We implement appropriate technical and organisational measures to protect your data. However, no digital transmission or storage system is completely secure. While we strive to protect your information, Amara cannot guarantee absolute security.

6. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience, analyse traffic, and personalise content. You may choose to disable cookies via your browser settings.

7. Your Rights

You may request to:

  • Access, update, or correct your personal information
  • Opt out of marketing communications
  • Request deletion of your data (subject to legal obligations)

Requests can be made by contacting us at: [Insert Email]

8. Limitation of Liability

Amara shall not be held liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our website or services
  • Data breaches caused by third-party systems, cyberattacks, or factors beyond our reasonable control
  • Losses arising from inaccurate information provided by users

Your use of our website and services is at your own risk.

9. Third-Party Links

Our website may contain links to third-party platforms. Amara is not responsible for the privacy practices or content of these external sites.

10. Updates to This Policy

Amara reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised date.

TRADE-IN POLICY

(To be included as a dedicated section or linked page)

1. Overview

Amara offers customers the option to exchange existing silver items (“Trade-In Silver”) towards the purchase of new Amara products. This service is designed to allow customers to retain the value of their silver while reimagining it in a form aligned with their current preferences.

2. Evaluation & Eligibility

  • All Trade-In Silver will be subject to evaluation for purity, weight, and condition by Amara’s team.
  • Amara reserves the right to accept or reject any item at its sole discretion.
  • Only silver items deemed suitable based on internal assessment will qualify for trade-in.

3. Valuation

  • The valuation of Trade-In Silver will be determined based on prevailing silver rates, adjusted for purity and applicable deductions.
  • The final valuation offered by Amara shall be binding and non-negotiable once accepted by the customer.

4. Usage of Value

  • The value derived from Trade-In Silver can only be used towards the purchase of Amara products.
  • No cash refunds or transfers will be provided under any circumstances.

5. Ownership & Transfer

  • Upon acceptance of the valuation and completion of the transaction, ownership of the Trade-In Silver is irrevocably transferred to Amara.
  • Customers confirm that they are the rightful owners of the items submitted and that the items are free from any disputes, claims, or encumbrances.

6. No Return Policy

  • Trade-In Silver, once submitted and processed, cannot be returned, reversed, or reclaimed under any circumstances.

7. Liability Disclaimer

Amara shall not be liable for:

  • Any perceived difference in valuation expectations
  • Loss or damage claims once items are submitted and accepted
  • Any disputes regarding ownership or authenticity of the Trade-In Silver

8. Final Authority

Amara reserves the right to:

  • Modify trade-in terms without prior notice
  • Refuse service in cases of suspected fraud or misrepresentation
  • Make final decisions on all trade-in evaluations and transactions